Summary of the problem
Change plan for AT&T Wireless
Company and department tried
AT&T Wireless - Customer Care
Reported by
GetHuman-lnam - GetHuman user since November 28, 2017
Problem classification
AT&T Wireless: Complaint
Date of incident
November 21st, 2017
Reported by GetHuman-lnam
Reported on November 30th, 2017 from Iowa
Problem report / further detail
My wirelsess is now bundled with tv, phone and internet. I want it separate but keep my @att.net email address?
How GetHuman-lnam attempted to contact AT&T Wireless
Tried to open a chat window with AT&T Wireless at att.com
Was equipped with the following information
Account name, Home address, Account email address, Account number, Account phone number, Phone number, Account service address, Last name, Account PIN, First name
Reported back to GetHuman as fixed
Fixed, on December 9th, 2017