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AT&T Wireless Problem Reported to GetHuman by GetHuman-lnam

November 30th, 2017

Report Details

Summary of the problem

Change plan for AT&T Wireless

Company and department tried

AT&T Wireless - Customer Care

Reported by

GetHuman-lnam - GetHuman user since November 28, 2017

Problem classification

AT&T Wireless: Complaint

Date of incident

November 21st, 2017

Reported by GetHuman-lnam

Reported on November 30th, 2017 from Iowa

Problem report / further detail

My wirelsess is now bundled with tv, phone and internet. I want it separate but keep my @att.net email address?

How GetHuman-lnam attempted to contact AT&T Wireless

Tried to open a chat window with AT&T Wireless at att.com

Was equipped with the following information

Account name, Home address, Account email address, Account number, Account phone number, Phone number, Account service address, Last name, Account PIN, First name

Reported back to GetHuman as fixed

Fixed, on December 9th, 2017

How-to Guides GetHuman-lnam May Have Used

How do I pay my AT&T bill?How do I recover my AT&T voicemail password?How do I upgrade my phone with AT&T?How do I get my PUK pin?How do I unlock my phone?How do I change my phone number?

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AT&T Wireless's Customer Phone Number All AT&T Wireless Contact Information How to Fix Common AT&T Wireless Issues

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