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ITA Airways Customer FAQ

Top Answers & How-to Guides

What is ITA Airways's Phone Number?

The question we are asked most often is about how to talk to ITA Airways customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the Alitalia policy for transporting sports equipment?

Alitalia understands the importance of sports equipment to our passengers and has a dedicated policy for transporting such items. We...
Ask any question you have about ITA Airways customer service, get an answer now.
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Flight Status

How Do I Check My Alitalia Flight Status?

Traveling can be stressful. That's why it's important to know whether your flight has been delayed or canceled. Check the status of...
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Ticket Changes

How Do I Change My Name on My Alitalia Ticket?

In this guide, you can find out how to change your name on their Alitalia airline ticket. Alitalia charges a fee for the name change,...
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Can I make changes or cancel my Alitalia reservation online?

Yes, you can make changes or cancel your Alitalia reservation online. Alitalia offers a flexible policy that allows passengers to modify...
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Baggage Allowance

What Is the Alitalia Baggage Allowance?

Alitalia requires you to adhere to its baggage allowance policy. The dimensions and weight limits vary for checked baggage, special...
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Special Assistance

How Do I Request Special Assistance or Wheelchair Assistance from Alitalia?

If you're a wheelchair user or have a disability and require special assistance, Alitalia can help. Request special assistance, including...
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Carry-on Baggage

What are the restrictions on the size and weight of carry-on baggage?

Passengers traveling with Alitalia are permitted to bring one piece of carry-on baggage along with them. The size of the carry-on should...
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Pet Travel

Can I bring my pet with me on an Alitalia flight?

Yes, you can bring your pet on an Alitalia flight. Alitalia allows both cats and dogs to travel in the cabin, provided they meet certain...
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Traveling with Children

What is the Alitalia policy for traveling with infants or children?

Alitalia welcomes infants and children on board its flights, ensuring a comfortable and safe journey for them. Infants up to the age...
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Seat Selection

What are the options for seat selection on Alitalia flights?

For Alitalia flights, passengers have several options for seat selection. Firstly, travelers can choose their preferred seat during...
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Payment Methods

What forms of payment does Alitalia accept for ticket purchases?

Alitalia accepts several forms of payment for ticket purchases. Passengers can make payments using major credit cards such as Visa,...
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Loyalty Programs

Does Alitalia offer any loyalty or frequent flyer programs?

Yes, Alitalia offers a loyalty program called MilleMiglia, which is their frequent flyer program. MilleMiglia allows passengers to...
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Medical Equipment

Are there any specific requirements for traveling with medical equipment on Alitalia?

Yes, Alitalia has specific requirements for traveling with medical equipment. Passengers must notify the airline at least 48 hours...
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Sports Equipment

What is the Alitalia policy for transporting sports equipment?

Alitalia understands the importance of sports equipment to our passengers and has a dedicated policy for transporting such items. We...
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Help me with my ITA Airways customer service issue

Ask any question you have about ITA Airways customer service. We will do our best to get you answers right away.
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