Amazon Problem Reported to GetHuman by GetHuman-mysixki

November 5th, 2017

Report Details

Summary of the problem
I do not have a Amazon account and a woman that I do not know made a purchase
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-mysixki - GetHuman user since June 28, 2016
Problem classification
Amazon: General Customer Complaint
Date of incident
October 26th, 2017
Reported by GetHuman-mysixki
Reported on November 5th, 2017 from Utah
Problem report / further detail
First, I do not have a Amazon account. On April-*-**** a woman (Angela Panarello) made a purchase using my email account (*****@***.com). She purchased, Words with Friends, for $*.**. The order number is: D**-******-*******. I know it did not cost anything but this one of the ways identity theft starts.**Thanks*Jeff Miller
How GetHuman-mysixki attempted to contact Amazon
Tried to open a chat window with Amazon at amazon.com
Was equipped with the following information
Billing address, Order number
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

How-to Guides GetHuman-mysixki May Have Used

How do I dispute a charge from Amazon?How do I reset my Amazon username and/ or password?How do I report a hacked account?How do I return an item to Amazon?How do I change my Amazon order quantity?How do I get an Amazon Prime refund?
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