Amazon Problem Reported to GetHuman by GetHuman-sumisure

November 4th, 2017

Report Details

Summary of the problem
I want to update my mob no in the delivery address of my latest order
Company and department tried
Amazon - Customer Support
Reported by
GetHuman-sumisure - GetHuman user since January 19, 2016
Problem classification
Amazon: Cancel service
Date of incident
October 27th, 2017
Reported by GetHuman-sumisure
Reported on November 4th, 2017 from Rhode Island
Problem report / further detail
GetHuman-sumisure did not choose to add any details about their problem.
How GetHuman-sumisure attempted to contact Amazon
Tried emailing Amazon Customer Support at cis@amazon.com
Was equipped with the following information
Home address, Account ID, Email, Order number, Billing address, Last name, First name, Phone number, Email address on the account
Reported back to GetHuman as fixed
Fixed, on November 9th, 2017

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