Amazon Problem Reported to GetHuman by GetHuman4973

November 4th, 2017

Report Details

Summary of the problem
I was charge twice for the same item
Company and department tried
Amazon - Customer Service
Reported by
GetHuman4973 - GetHuman user since March 6, 2017
Problem classification
Amazon: Update account information
Date of incident
October 23rd, 2017
Reported by GetHuman4973
Reported on November 4th, 2017 from Vermont
Problem report / further detail
I pressed the same item twice by accident
How GetHuman4973 attempted to contact Amazon
Searched around for a Amazon FAQ on amazon.com
Was equipped with the following information
Last name, Home address, Order number, First name, Name on the account, Email address on the account, Email, Phone number
Reported back to GetHuman as fixed
Fixed, on November 25th, 2017

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