Amazon Problem Reported to GetHuman by GetHuman-lopezsa

December 3rd, 2017

Report Details

Summary of the problem
Refund for Amazon
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-lopezsa - GetHuman user since January 25, 2016
Problem classification
Amazon: Cancel or Change Account
Date of incident
November 30th, 2017
Reported by GetHuman-lopezsa
Reported on December 3rd, 2017 from Oregon
Problem report / further detail
Amazon Kindle has been charging my account $*.***month on my Capital One account ending in **** for the past three months. I have called multiple times to resolve it in order to get refunded because I do not have a Kindle or an Amazon Kindle account. Please help.
How GetHuman-lopezsa attempted to contact Amazon
Searched around for a Amazon FAQ on amazon.com
Was equipped with the following information
Email, Name on the account, Billing address
Reported back to GetHuman as fixed
Fixed, on December 19th, 2017

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