Amazon Problem Reported to GetHuman by GetHuman-lopezsa

December 3rd, 2017

Report Details

Summary of the problem
Refund for Amazon
Company and department tried
Amazon - Customer Service
Reported by
GetHuman-lopezsa - GetHuman user since January 25, 2016
Problem classification
Amazon: Can't Login
Date of incident
November 30th, 2017
Reported by GetHuman-lopezsa
Reported on December 3rd, 2017 from Oregon
Problem report / further detail
Amazon Kindle has been charging my account $*.***month on my Capital One account ending in **** for the past three months. I have called multiple times to resolve it in order to get refunded because I do not have a Kindle or an Amazon Kindle account. Please help.
How GetHuman-lopezsa attempted to contact Amazon
Tried to open a chat window with Amazon at amazon.com
Was equipped with the following information
Email, Name on the account, Billing address
Reported back to GetHuman as fixed
Fixed, on December 19th, 2017

How-to Guides GetHuman-lopezsa May Have Used

What do I do if I have not received my confirmation email?What do I do if my Amazon gift card was stolen?What do I do if I can't log in to my Amazon account?What is my Amazon reviewer rank?How do I view my purchase history?How do I change my Amazon email address?

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