Anthem Blue Cross CA Problem Reported to GetHuman by GetHuman-chrisjoh

November 24th, 2017

Report Details

Summary of the problem
Coverage question for Anthem Blue Cross CA
Company and department tried
Anthem Blue Cross CA - Customer Service
Reported by
GetHuman-chrisjoh - GetHuman user since June 15, 2016
Problem classification
Anthem Blue Cross CA: General Customer Complaint
Date of incident
November 17th, 2017
Reported by GetHuman-chrisjoh
Reported on November 24th, 2017 from Hawaii
Problem report / further detail
When I went to pay over the phone, the automated response said that I had "more than one" product which is news to me and I want to clarify the situation
How GetHuman-chrisjoh attempted to contact Anthem Blue Cross CA
Tried calling Anthem Blue Cross CA Customer Support Number 855-383-7247
Was equipped with the following information
Phone number, Last name
Reported back to GetHuman as fixed
Fixed, on December 6th, 2017

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