Apple Problem Reported to GetHuman by GetHuman71634

December 2nd, 2017

Report Details

Summary of the problem
my IPhone * stopped charging after I tried plugging in my headphone
Company and department tried
Apple - Customer Service
Reported by
GetHuman71634 - GetHuman user since October 27, 2016
Problem classification
Apple: Update account information
Date of incident
November 30th, 2017
Reported by GetHuman71634
Reported on December 2nd, 2017 from South Carolina
Problem report / further detail
my iPhone stopped charging after me trying to plugin my headphones
How GetHuman71634 attempted to contact Apple
Tried calling Apple Customer Support Number 800-692-7753
Was equipped with the following information
Account ID, Email, Home address, Last name, Phone number on account, Phone number, First name
Reported back to GetHuman as fixed
Fixed, on December 18th, 2017

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