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Apple Problem Reported to GetHuman by GetHuman71634

December 2nd, 2017

Report Details

Summary of the problem

my IPhone * stopped charging after I tried plugging in my headphone

Company and department tried

Apple - Customer Service

Reported by

GetHuman71634 - GetHuman user since October 27, 2016

Problem classification

Apple: Update account information

Date of incident

November 30th, 2017

Reported by GetHuman71634

Reported on December 2nd, 2017 from South Carolina

Problem report / further detail

my iPhone stopped charging after me trying to plugin my headphones

How GetHuman71634 attempted to contact Apple

Tried calling Apple Customer Support Number 800-692-7753

Was equipped with the following information

Account ID, Email, Home address, Last name, Phone number on account, Phone number, First name

Reported back to GetHuman as fixed

Fixed, on December 18th, 2017

How-to Guides GetHuman71634 May Have Used

How do I change my Apple ID email?How do I deauthorize a computer on iTunes?How do I change my Apple ID password?How do I cancel my iCloud storage plan?How do I change the language on my Apple TV 4?What is Apple's return policy?

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