Problem Reported to GetHuman by GetHuman-rbrownra

November 10th, 2017

Report Details

Summary of the problem
We are trying to confirm if pets are welcome and any costs before booking
Company and department tried - Customer Care
Reported by
GetHuman-rbrownra - GetHuman user since September 16, 2017
Problem classification General Customer Error
Date of incident
November 8th, 2017
Reported by GetHuman-rbrownra
Reported on November 10th, 2017 from Mississippi
Problem report / further detail
Your site says pets welcome on request, may be a charge. How do we request?
How GetHuman-rbrownra attempted to contact
Tried calling Customer Support Number 203-320-2609
Was equipped with the following information
Home address, Phone number, First name, Email, Account ID, 4 digit PIN, Booking reference
Reported back to GetHuman as fixed
Fixed, on November 23rd, 2017

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