Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

Booking.com Problem Reported to GetHuman by GetHuman-rbrownra

November 10th, 2017

Report Details

Summary of the problem

We are trying to confirm if pets are welcome and any costs before booking

Company and department tried

Booking.com - Customer Care

Reported by

GetHuman-rbrownra - GetHuman user since September 16, 2017

Problem classification

Booking.com: General Customer Error

Date of incident

November 8th, 2017

Reported by GetHuman-rbrownra

Reported on November 10th, 2017 from Mississippi

Problem report / further detail

Your site says pets welcome on request, may be a charge. How do we request?

How GetHuman-rbrownra attempted to contact Booking.com

Tried calling Booking.com Customer Support Number 203-320-2609

Was equipped with the following information

Home address, Phone number, First name, Email, Account ID, 4 digit PIN, Booking reference

Reported back to GetHuman as fixed

Fixed, on November 23rd, 2017

How-to Guides GetHuman-rbrownra May Have Used

How do I cancel my Booking.com reservation?How do I get a refund from Booking.com?How do I delete my business account?How do I add a day to my reservation?

Have a Similar Problem?

Booking.com's Customer Phone Number All Booking.com Contact Information How to Fix Common Booking.com Issues

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.