Boost Mobile Problem Reported to GetHuman by GetHuman-tinanash

November 30th, 2017

Report Details

Summary of the problem
I just got a phone with boost not even * week ago and it has a defect in it and I need a replacement phone
Company and department tried
Boost Mobile - Customer Support
Reported by
GetHuman-tinanash - GetHuman user since December 27, 2015
Problem classification
Boost Mobile: General Customer Error
Date of incident
November 18th, 2017
Reported by GetHuman-tinanash
Reported on November 30th, 2017 from Minnesota
Problem report / further detail
Boost told me today that they couldnt give my money or a new phone
How GetHuman-tinanash attempted to contact Boost Mobile
Tried tweeting @BoostCare to see if Boost Mobile Customer Service would respond
Was equipped with the following information
4 Digit PIN, Phone number, Last name, , Name on account, Email, Phone number
Reported back to GetHuman as fixed
Fixed, on December 10th, 2017

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