Chase Problem Reported to GetHuman by GetHuman-samuel_w

November 18th, 2017

Report Details

Summary of the problem
No phone, but need access to my account online via new computer.
Company and department tried
Chase - International Customer Service
Reported by
GetHuman-samuel_w - GetHuman user since May 1, 2016
Problem classification
Chase: Complaint
Date of incident
November 8th, 2017
Reported by GetHuman-samuel_w
Reported on November 18th, 2017 from Vermont
Problem report / further detail
Phone is temporarily disabled, but I am unable to access my bank account online since I also just purchased my computer. Any way to resolve this asap?
How GetHuman-samuel_w attempted to contact Chase
Tried calling Chase Customer Support Number 800-524-3880
Was equipped with the following information
Last name, Phone number, Billing address, First name, Email, Account holder name, Last 4 digits of Social Security number
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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