Chase Problem Reported to GetHuman by GetHuman-samuel_w

November 18th, 2017

Report Details

Summary of the problem
No phone, but need access to my account online via new computer.
Company and department tried
Chase - Customer Service
Reported by
GetHuman-samuel_w - GetHuman user since May 1, 2016
Problem classification
Chase: Complaint
Date of incident
November 8th, 2017
Reported by GetHuman-samuel_w
Reported on November 18th, 2017 from Vermont
Problem report / further detail
Phone is temporarily disabled, but I am unable to access my bank account online since I also just purchased my computer. Any way to resolve this asap?
How GetHuman-samuel_w attempted to contact Chase
Tried calling Chase Customer Support Number 800-945-2006
Was equipped with the following information
Last name, Phone number, Billing address, First name, Email, Account holder name, Last 4 digits of Social Security number
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!