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Chase Problem Reported to GetHuman by GetHuman-samuel_w

November 18th, 2017

Report Details

Summary of the problem

No phone, but need access to my account online via new computer.

Company and department tried

Chase - Customer Service

Reported by

GetHuman-samuel_w - GetHuman user since May 1, 2016

Problem classification

Chase: Complaint

Date of incident

November 8th, 2017

Reported by GetHuman-samuel_w

Reported on November 18th, 2017 from Vermont

Problem report / further detail

Phone is temporarily disabled, but I am unable to access my bank account online since I also just purchased my computer. Any way to resolve this asap?

How GetHuman-samuel_w attempted to contact Chase

Tried calling Chase Customer Support Number 800-945-2006

Was equipped with the following information

Last name, Phone number, Billing address, First name, Email, Account holder name, Last 4 digits of Social Security number

Reported back to GetHuman as fixed

Fixed, on November 21st, 2017

How-to Guides GetHuman-samuel_w May Have Used

How do I find my account number with Chase?How do I reset my Chase username or password?Why is my card on hold?How do I dispute a charge with Chase?How do I get my Chase card replaced?How do I activate my card?How do I apply for a Chase Credit Card?How do I close my account?

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