Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

Chase Problem Reported to GetHuman by GetHuman28407

November 19th, 2017

Report Details

Summary of the problem

Update my email address and phone number so i can reset my user id and password

Company and department tried

Chase - Customer Service

Reported by

GetHuman28407 - GetHuman user since August 12, 2016

Problem classification

Chase: General Support Issue

Date of incident

November 14th, 2017

Reported by GetHuman28407

Reported on November 19th, 2017 from New Jersey

Problem report / further detail

I need a conformation number to reset my inforation but first i have to update my email address and phone number

How GetHuman28407 attempted to contact Chase

Tried calling Chase Customer Support Number 800-935-9935

Was equipped with the following information

Account holder name, Phone number, Billing address, Home address, Date of birth, Last 4 digits of Social Security number, First name

Reported back to GetHuman as fixed

Fixed, on November 23rd, 2017

How-to Guides GetHuman28407 May Have Used

How do I find my account number with Chase?How do I reset my Chase username or password?Why is my card on hold?How do I dispute a charge with Chase?How do I get my Chase card replaced?How do I activate my card?How do I apply for a Chase Credit Card?How do I close my account?

Have a Similar Problem?

Chase's Customer Phone Number All Chase Contact Information How to Fix Common Chase Issues

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.