Chase Problem Reported to GetHuman by GetHuman28407

November 19th, 2017

Report Details

Summary of the problem
Update my email address and phone number so i can reset my user id and password
Company and department tried
Chase - Customer Service
Reported by
GetHuman28407 - GetHuman user since August 12, 2016
Problem classification
Chase: General Support Issue
Date of incident
November 14th, 2017
Reported by GetHuman28407
Reported on November 19th, 2017 from New Jersey
Problem report / further detail
I need a conformation number to reset my inforation but first i have to update my email address and phone number
How GetHuman28407 attempted to contact Chase
Tried calling Chase Customer Support Number 800-935-9935
Was equipped with the following information
Account holder name, Phone number, Billing address, Home address, Date of birth, Last 4 digits of Social Security number, First name
Reported back to GetHuman as fixed
Fixed, on November 23rd, 2017

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