Citibank Problem Reported to GetHuman by GetHuman-paulsimo

November 12th, 2017

Report Details

Summary of the problem
Issue with Citibank
Company and department tried
Citibank - Customer Help
Reported by
GetHuman-paulsimo - GetHuman user since October 21, 2016
Problem classification
Citibank: Replacement Card
Date of incident
October 30th, 2017
Reported by GetHuman-paulsimo
Reported on November 12th, 2017 from Montana
Problem report / further detail
I have received my PIN no. for citibank mercury drug but i haven't gotten the card yet. it's been almost a month now.
How GetHuman-paulsimo attempted to contact Citibank
Tried calling Citibank Customer Support Number 800-967-2400
Was equipped with the following information
Last name, Date of Birth, Phone number
Reported back to GetHuman as fixed
Fixed, on November 29th, 2017

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