Citibank Problem Reported to GetHuman by GetHuman-irichard

November 16th, 2017

Report Details

Summary of the problem
Sent money through On-Demand Transfer last month, wrong swift code, money is stuck, neither me nor receiver gets hold of the money.
Company and department tried
Citibank - Customer Support
Reported by
GetHuman-irichard - GetHuman user since December 20, 2015
Problem classification
Citibank: Get Banking Help
Date of incident
November 14th, 2017
Reported by GetHuman-irichard
Reported on November 16th, 2017 from Wisconsin
Problem report / further detail
GetHuman-irichard did not choose to add any details about their problem.
How GetHuman-irichard attempted to contact Citibank
Tried tweeting @askciti to see if Citibank Customer Service would respond
Was equipped with the following information
Phone number, Last name, Email, First name, Account ID, Date of Birth
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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