Comcast Problem Reported to GetHuman by GetHuman-tommycot

November 1st, 2017

Report Details

Summary of the problem
Billing error not resolved after six months
Company and department tried
Comcast - Customer Service
Reported by
GetHuman-tommycot - GetHuman user since April 5, 2016
Problem classification
Comcast: Service problem
Date of incident
October 21st, 2017
Reported by GetHuman-tommycot
Reported on November 1st, 2017 from North Dakota
Problem report / further detail
After six months of getting disconnected we cannot resolve a billing issue.
How GetHuman-tommycot attempted to contact Comcast
Tried calling Comcast Customer Support Number 866-316-1619
Was equipped with the following information
Phone number, Email, Last name, Billing Address, First name, Account PIN, Last four of social security
Reported back to GetHuman as fixed
Fixed, on November 4th, 2017

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