DISH Problem Reported to GetHuman by GetHuman-zanebaiz

November 3rd, 2017

Report Details

Summary of the problem
Unable to use *K service, tech support is NOT ** hours
Company and department tried
DISH - Customer Service
Reported by
GetHuman-zanebaiz - GetHuman user since February 2, 2017
Problem classification
DISH: Lower My Bill
Date of incident
October 25th, 2017
Reported by GetHuman-zanebaiz
Reported on November 3rd, 2017 from Minnesota
Problem report / further detail
Tried to order a *K movie, message says that I will have the resolution down graded to just HD, tried calling the ** hour tech support number and it is closed
How GetHuman-zanebaiz attempted to contact DISH
Tried to open a chat window with DISH at dishnetwork.com
Was equipped with the following information
Email address on the account, Home address, Last name, Account phone number, Phone number, First name, Account Name, Email
Reported back to GetHuman as fixed
Fixed, on November 13th, 2017

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