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DirecTV Problem Reported to GetHuman by GetHuman-leegva

November 17th, 2017

Report Details

Summary of the problem

Cancel service

Company and department tried

DirecTV - Customer Support

Reported by

GetHuman-leegva - GetHuman user since September 12, 2017

Problem classification

DirecTV: Customer Service Issue

Date of incident

November 4th, 2017

Reported by GetHuman-leegva

Reported on November 17th, 2017 from North Carolina

Problem report / further detail

GetHuman-leegva did not choose to add any details about their problem.

How GetHuman-leegva attempted to contact DirecTV

Tried messaging DirecTV through their Facebook page to see if Customer Care would respond

Was equipped with the following information

Email, Last name, First name, Name on account, PIN or password on the account, Billing address

Reported back to GetHuman as fixed

Fixed, on November 23rd, 2017

How-to Guides GetHuman-leegva May Have Used

How do I speak to someone about lowering my bill?How do I cancel DirectTV?How do I get a refund?How do I sign up for new service?How do I pay my bill?I'm moving and want to transfer my DirecTV service at my new home.How do I order a movie?How do I reset my password?

Have a Similar Problem?

DirecTV's Customer Phone Number All DirecTV Contact Information How to Fix Common DirecTV Issues

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