DirecTV Problem Reported to GetHuman by GetHuman-leegva

November 17th, 2017

Report Details

Summary of the problem
Cancel service
Company and department tried
DirecTV - Customer Support
Reported by
GetHuman-leegva - GetHuman user since September 12, 2017
Problem classification
DirecTV: Customer Service Issue
Date of incident
November 4th, 2017
Reported by GetHuman-leegva
Reported on November 17th, 2017 from North Carolina
Problem report / further detail
GetHuman-leegva did not choose to add any details about their problem.
How GetHuman-leegva attempted to contact DirecTV
Tried messaging DirecTV through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Email, Last name, First name, Name on account, PIN or password on the account, Billing address
Reported back to GetHuman as fixed
Fixed, on November 23rd, 2017

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