DirecTV Problem Reported to GetHuman by GetHuman-sherrif

November 21st, 2017

Report Details

Summary of the problem
Long delay when trying to change channel
Company and department tried
DirecTV - Customer Care
Reported by
GetHuman-sherrif - GetHuman user since October 16, 2015
Problem classification
DirecTV: Customer Service Issue
Date of incident
November 9th, 2017
Reported by GetHuman-sherrif
Reported on November 21st, 2017 from Nebraska
Problem report / further detail
It takes like * seconds to change from one channel to the next
How GetHuman-sherrif attempted to contact DirecTV
Tried to open a chat window with DirecTV at
Was equipped with the following information
Home address
Reported back to GetHuman as fixed
Fixed, on November 26th, 2017

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