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DirecTV Problem Reported to GetHuman by GetHuman-sherrif

November 21st, 2017

Report Details

Summary of the problem

Long delay when trying to change channel

Company and department tried

DirecTV - Customer Care

Reported by

GetHuman-sherrif - GetHuman user since October 16, 2015

Problem classification

DirecTV: Customer Service Issue

Date of incident

November 9th, 2017

Reported by GetHuman-sherrif

Reported on November 21st, 2017 from Nebraska

Problem report / further detail

It takes like * seconds to change from one channel to the next

How GetHuman-sherrif attempted to contact DirecTV

Tried to open a chat window with DirecTV at support.directv.com

Was equipped with the following information

Home address

Reported back to GetHuman as fixed

Fixed, on November 26th, 2017

How-to Guides GetHuman-sherrif May Have Used

How do I speak to someone about lowering my bill?How do I cancel DirectTV?How do I get a refund?How do I sign up for new service?How do I pay my bill?I'm moving and want to transfer my DirecTV service at my new home.How do I reset my password?How do I order a movie?

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