EL Al Airlines Problem Reported to GetHuman by GetHuman-ksheppar

December 4th, 2017

Report Details

Summary of the problem
Change flight for EL Al Airlines
Company and department tried
EL Al Airlines - Customer Care
Reported by
GetHuman-ksheppar - GetHuman user since March 21, 2016
Problem classification
EL Al Airlines: Cancel flight
Date of incident
December 2nd, 2017
Reported by GetHuman-ksheppar
Reported on December 4th, 2017 from Missouri
Problem report / further detail
I somehow selected an incorrect date for my return trip from Tel Aviv in to Dallas in December. I need to change my return flight from December **, **** to December **th ****. I can furnish flight details when requested. I know there will probably be charges for changing the tickets, which I am willing to pay, depending upon their severity.
How GetHuman-ksheppar attempted to contact EL Al Airlines
Tried emailing EL Al Airlines Customer Support at customerrelations@elalusa.com
Was equipped with the following information
Home address, Account ID, Email, Billing address, Last name, Phone number, Email address on the account, First name
Reported back to GetHuman as fixed
Fixed, on December 15th, 2017

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