Facebook: my conversation/messages are not loading | GetHuman5557

my conversation/messages are not loading

my message inbox is empty/ my conversations are not receiving or sending
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How do I report a problem with messenger?
I am not able to send posts on my timeline via facebook messenger
1
First you should make sure your messenger app is up to date. You should also try, uninstalling, the reinstalling the app.
2
If you have tried the above options with no change, you can report a problem to Facebook.
3
Tap Settings.
4
Tap Report a Problem.
5
Select the type of problem you're seeing.
6
If you're reporting something that's not working, describe the problem in the text box, including the steps you took to encounter the issue.
7
Tap Send.
Taken from the GetHuman guide"How do I report a problem with messenger?"