Google Problem Reported to GetHuman by GetHuman-dorothym

November 1st, 2017

Report Details

Summary of the problem
Can't get in my account
Company and department tried
Google - Customer Service
Reported by
GetHuman-dorothym - GetHuman user since January 27, 2017
Problem classification
Google: Technical Support
Date of incident
October 27th, 2017
Reported by GetHuman-dorothym
Reported on November 1st, 2017 from Oregon
Problem report / further detail
It was hacked and the password was changed
How GetHuman-dorothym attempted to contact Google
Searched around for a Google FAQ on google.com
Was equipped with the following information
Date of Birth, Email, Account ID, Name of Account Holder, Last name, Email on Account, Account Number
Reported back to GetHuman as fixed
Fixed, on November 4th, 2017
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