Google Problem Reported to GetHuman by GetHuman-mandypi

October 31st, 2017

Report Details

Summary of the problem
How do I change which phone number * step verification sends to?
Company and department tried
Google - Customer Service
Reported by
GetHuman-mandypi - GetHuman user since November 3, 2015
Problem classification
Google: Refund or Suspicious Charges
Date of incident
October 23rd, 2017
Reported by GetHuman-mandypi
Reported on October 31st, 2017 from Maine
Problem report / further detail
How do I get past this?? All the verification questions are ridiculous I've had this acct for years I can't remember the month and year. And the last time I was on the acct is now it's on my newer phone. So they don't apply. I know my password
How GetHuman-mandypi attempted to contact Google
Searched around for a Google FAQ on
Was equipped with the following information
Account ID
Reported back to GetHuman as fixed
Fixed, on November 3rd, 2017

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