Google Problem Reported to GetHuman by GetHuman-e_greene

November 1st, 2017

Report Details

Summary of the problem
Not receiving Google alerts
Company and department tried
Google - Technical Support
Reported by
GetHuman-e_greene - GetHuman user since May 6, 2016
Problem classification
Google: Billing
Date of incident
October 28th, 2017
Reported by GetHuman-e_greene
Reported on November 1st, 2017 from Washington
Problem report / further detail
Have received Google alerts for work for years. As on Jan. **, I have not received any alerts even tho' I can go to my account to see there are new articles.
How GetHuman-e_greene attempted to contact Google
Searched around for a Google FAQ on google.com
Was equipped with the following information
Date of Birth, Email, Account Number, Phone Number on Account, First name, Home address, Email on Account
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017
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