Google Problem Reported to GetHuman by GetHuman5927

November 4th, 2017

Report Details

Summary of the problem
sheets app log in
Company and department tried
Google - Customer Support
Reported by
GetHuman5927 - GetHuman user since May 15, 2017
Problem classification
Google: Customer Service Problem
Date of incident
October 27th, 2017
Reported by GetHuman5927
Reported on November 4th, 2017 from Alabama
Problem report / further detail
Hello,**I am trying to use Google Sheets on my ipad. When asked to sign in, I am signing in with a .edu account. It bring me to my schools website instead of connecting my account. I have the sheets working on my account on my computer, but I just cannot get it to realize that my .edu e-mail is a google e-mail.
How GetHuman5927 attempted to contact Google
Tried calling Google Customer Support Number 650-253-0000
Was equipped with the following information
Email on Account, Account Number
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!