Green Dot Problem Reported to GetHuman by GetHuman-karolyn

October 27th, 2017

Report Details

Summary of the problem
Cannot use greendot prepaid mastercard.
Company and department tried
Green Dot - Customer Support
Reported by
GetHuman-karolyn - GetHuman user since September 3, 2017
Problem classification
Green Dot: Billing
Date of incident
October 26th, 2017
Reported by GetHuman-karolyn
Reported on October 27th, 2017 from Texas
Problem report / further detail
i did the online username and password, activated card but could not use at store
How GetHuman-karolyn attempted to contact Green Dot
Searched around for a Green Dot FAQ on greendot.com
Was equipped with the following information
DOB, Phone number, Last name, Last 4 of SSN, Account holder name, Email, Billing address
Reported back to GetHuman as fixed
Fixed, on November 2nd, 2017
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