Green Dot Problem Reported to GetHuman by GetHuman-karolyn

October 27th, 2017

Report Details

Summary of the problem
Cannot use greendot prepaid mastercard.
Company and department tried
Green Dot - Customer Support
Reported by
GetHuman-karolyn - GetHuman user since September 3, 2017
Problem classification
Green Dot: Billing
Date of incident
October 26th, 2017
Reported by GetHuman-karolyn
Reported on October 27th, 2017 from Texas
Problem report / further detail
i did the online username and password, activated card but could not use at store
How GetHuman-karolyn attempted to contact Green Dot
Searched around for a Green Dot FAQ on greendot.com
Was equipped with the following information
DOB, Phone number, Last name, Last 4 of SSN, Account holder name, Email, Billing address
Reported back to GetHuman as fixed
Fixed, on November 2nd, 2017

How-to Guides GetHuman-karolyn May Have Used

My direct deposit didn't show up, what do I do?How do I check the status of my new Green Dot card?What do I do if my card expired?How do I check my account balance on my Green Dot card?Can you use the card for international use?How do I purchase a Green Dot card?
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  3. Cannot use greendot prepaid mastercard. | Billing