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Green Dot Problem Reported to GetHuman by GetHuman-mom2max

October 28th, 2017

Report Details

Summary of the problem

My Green Dot card won't let me activate

Company and department tried

Green Dot - Customer Service

Reported by

GetHuman-mom2max - GetHuman user since July 10, 2016

Problem classification

Green Dot: Card Recharge

Date of incident

October 24th, 2017

Reported by GetHuman-mom2max

Reported on October 28th, 2017 from California

Problem report / further detail

I can't use any money on my card it says my social is wrong

How GetHuman-mom2max attempted to contact Green Dot

Tried tweeting @greendotcards to see if Green Dot Customer Service would respond

Was equipped with the following information

First name

Reported back to GetHuman as fixed

Fixed, on November 17th, 2017

How-to Guides GetHuman-mom2max May Have Used

How do I change the address or update my account information on my Green Dot card?How do I speak to a customer service rep about my Green Dot card?I am not able to get into my Green Dot account after registering online How do I dispute a charge and get my money back from Green Dot?How do I get my account number and routing number with Green Dot?How do I report my Green Dot card as lost or stolen?

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