Groupon Problem Reported to GetHuman by GetHuman-mlbonav

October 31st, 2017

Report Details

Summary of the problem
I need to reach the Pillow* company I placed order with
Company and department tried
Groupon - Customer Help
Reported by
GetHuman-mlbonav - GetHuman user since April 18, 2017
Problem classification
Groupon: General Support Issue
Date of incident
October 27th, 2017
Reported by GetHuman-mlbonav
Reported on October 31st, 2017 from Pennsylvania
Problem report / further detail
I placed an order yesterday with Pillow*.com and realized it did not ask for the name to be engraved. I immediately emailed them, but have not heard back. There is no telephone number for them to contact directly so I need your assistance. If I cannot update my order, I do not want it as it is a monogrammed pillow case without a name as of today. Michele
How GetHuman-mlbonav attempted to contact Groupon
Tried emailing Groupon Customer Support at support@groupon.com
Was equipped with the following information
Account ID, First name, Phone number, Home address
Reported back to GetHuman as fixed
Fixed, on November 18th, 2017

Have a Similar Problem?

Groupon's Customer Phone NumberAll Groupon Contact InformationHow to Fix Common Groupon Issues
GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!