Groupon Problem Reported to GetHuman by GetHuman1396

November 1st, 2017

Report Details

Summary of the problem
I need to speak with a customer service representative.
Company and department tried
Groupon - Customer Service
Reported by
GetHuman1396 - GetHuman user since October 21, 2017
Problem classification
Groupon: Setup service
Date of incident
October 22nd, 2017
Reported by GetHuman1396
Reported on November 1st, 2017 from Illinois
Problem report / further detail
Someone used my account to make several purchase from Omaha Steaks. I would like to obtain the original groupon. This person used my credit card to pay for these food items. I would like to obtain the original groupons to try to track down who made the purchases early this morning around *:** am EST. Omaha said that they need the groupon number. I can't obtain the groupon numbers, because the person redeemed immediately. I need to speak to someone.
How GetHuman1396 attempted to contact Groupon
Tried tweeting @GrouponHelpUS to see if Groupon Customer Service would respond
Was equipped with the following information
Email, First name, Account ID, Home address
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017

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