HSBC (US) Problem Reported to GetHuman by GetHuman-notgstar

November 28th, 2017

Report Details

Summary of the problem
A wire from HSBC hk goes to HSBC usa as they're the correspondent bank and then onto further destination ! I need to trace it
Company and department tried
HSBC (US) - International Customer Service
Reported by
GetHuman-notgstar - GetHuman user since December 29, 2015
Problem classification
HSBC (US): Customer Service Issue
Date of incident
November 19th, 2017
Reported by GetHuman-notgstar
Reported on November 28th, 2017 from Massachusetts
Problem report / further detail
The wire is going from HSBC hk to Barclays Geneva
How GetHuman-notgstar attempted to contact HSBC (US)
Searched around for a HSBC (US) FAQ on us.hsbc.com
Was equipped with the following information
Home address, Phone number, First name, Email
Reported back to GetHuman as fixed
Fixed, on December 3rd, 2017

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