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HSBC (US) Problem Reported to GetHuman by GetHuman-jeeking

November 29th, 2017

Report Details

Summary of the problem

retirement account

Company and department tried

HSBC (US) - International Customer Service

Reported by

GetHuman-jeeking - GetHuman user since November 9, 2017

Problem classification

HSBC (US): Question

Date of incident

November 24th, 2017

Reported by GetHuman-jeeking

Reported on November 29th, 2017 from Colorado

Problem report / further detail

I have account retirement account with HSBC via Vanguard.com. However I could not log onto the account. For me to reset the account with Vanguard, Vanguard needs to know the date that I left HSBC.

How GetHuman-jeeking attempted to contact HSBC (US)

Tried calling HSBC (US) Customer Support Number 800-975-4722

Was equipped with the following information

Last name

Reported back to GetHuman as fixed

Fixed, on December 19th, 2017

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