Metro PCS Problem Reported to GetHuman by GetHuman-funtais

November 18th, 2017

Report Details

Summary of the problem
I want to trade my lg g style in for the lg g style * plus
Company and department tried
Metro PCS - Customer Service
Reported by
GetHuman-funtais - GetHuman user since September 5, 2017
Problem classification
Metro PCS: Technical support
Date of incident
November 11th, 2017
Reported by GetHuman-funtais
Reported on November 18th, 2017 from Oregon
Problem report / further detail
I've had my lg g stylo for awhile and I notices the new lg stylo * plus in the metro store today and I want to upgrade to the newer one and give them my lg stylo for the * plus. I don't know if it will cost me to trade in which I hope it doesn't because that wouldn't make sense. I paid *** something for the lg stylo and the lg stylo * plus is *** something also.
How GetHuman-funtais attempted to contact Metro PCS
Tried calling Metro PCS Customer Support Number *611
Was equipped with the following information
Last name, Name on account, Account ID
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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