National Grid Problem Reported to GetHuman by GetHuman-allyssa_

November 4th, 2017

Report Details

Summary of the problem
Company and department tried
National Grid - International Customer Service
Reported by
GetHuman-allyssa_ - GetHuman user since November 16, 2015
Problem classification
National Grid: Setup service
Date of incident
October 26th, 2017
Reported by GetHuman-allyssa_
Reported on November 4th, 2017 from South Carolina
Problem report / further detail
I set up a payment plan why am still receiving late emails without my last payment applied
How GetHuman-allyssa_ attempted to contact National Grid
Tried calling National Grid Customer Support Number 781-907-1000
Was equipped with the following information
Last name, Account ID, Phone number on the account, Home address, Billing address, Account number, Phone number, Email, Last 4 of SSN, First name
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017

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