Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

National Grid Problem Reported to GetHuman by GetHuman-cassymar

November 25th, 2017

Report Details

Summary of the problem

I have an outstanding bill but need to transfer my serive

Company and department tried

National Grid - Customer Service

Reported by

GetHuman-cassymar - GetHuman user since July 23, 2016

Problem classification

National Grid: Cancel service

Date of incident

November 13th, 2017

Reported by GetHuman-cassymar

Reported on November 25th, 2017 from Missouri

Problem report / further detail

I need to transfer my service cause I am moving, but I have an outstanding bill of *,*** dollars. Can I be transferred if I go on a payment plan?

How GetHuman-cassymar attempted to contact National Grid

Tried calling National Grid Customer Support Number 718-643-4050

Was equipped with the following information

Last name, Last 4 of SSN, Email, Phone number

Reported back to GetHuman as fixed

Fixed, on December 16th, 2017

How-to Guides GetHuman-cassymar May Have Used

How do I switch the National Grid bill into my name?How do I change the address on my account?How do I know if there is a power outage in my area as we have National Grid?

Have a Similar Problem?

National Grid's Customer Phone Number All National Grid Contact Information How to Fix Common National Grid Issues

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.