Optimum Problem Reported to GetHuman by GetHuman58949
Summary of the problem
I want to keep my promotional rate of **.** for internet. They're about to raise it to **.**.
Company and department tried
Optimum - Customer Support
GetHuman58949 - GetHuman user since October 8, 2017
Optimum: Customer Service Problem
Date of incident
November 16th, 2017
Reported by GetHuman58949
Reported on November 28th, 2017 from Pennsylvania
Problem report / further detail
GetHuman58949 did not choose to add any details about their problem.
How GetHuman58949 attempted to contact Optimum
Tried calling Optimum Customer Support Number 800-877-8849
Was equipped with the following information
Home address, Email, Billing address, Last 4 of SSN, Phone number, Phone number on account, First name, Account ID
Reported back to GetHuman as fixed
Fixed, on December 20th, 2017
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