Optimum Problem Reported to GetHuman by GetHuman58949

Report Details

Summary of the problem
I want to keep my promotional rate of **.** for internet. They're about to raise it to **.**.
Company and department tried
Optimum - Customer Support
Reported by
GetHuman58949 - GetHuman user since October 8, 2017
Problem classification
Optimum: Customer Service Problem
Date of incident
November 16th, 2017
Reported by GetHuman58949
Reported on November 28th, 2017 from Pennsylvania
Problem report / further detail
GetHuman58949 did not choose to add any details about their problem.
How GetHuman58949 attempted to contact Optimum
Tried calling Optimum Customer Support Number 800-877-8849
Was equipped with the following information
Home address, Email, Billing address, Last 4 of SSN, Phone number, Phone number on account, First name, Account ID
Reported back to GetHuman as fixed
Fixed, on December 20th, 2017

Have a Similar Problem?

Optimum's Customer Phone NumberAll Optimum Contact InformationHow to Fix Common Optimum Issues
GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!