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PayPal Problem Reported to GetHuman by GetHuman-harrypet

December 3rd, 2017

Report Details

Summary of the problem

Update account information for PayPal

Company and department tried

PayPal - Customer Help

Reported by

GetHuman-harrypet - GetHuman user since December 7, 2015

Problem classification

PayPal: Update account information

Date of incident

December 1st, 2017

Reported by GetHuman-harrypet

Reported on December 3rd, 2017 from Indiana

Problem report / further detail

it will not let me send payments or make buy. I have the paypal credit i do call paypal no success. please fix for me i try to send payment it says send text to old phone number i update phone * times! still can only text to old number why? please help new number *** *** ****

How GetHuman-harrypet attempted to contact PayPal

Searched around for a PayPal FAQ on paypal.com

Was equipped with the following information

Email, Last name, ability to receive access code, Account ID, Email, account log in, last 4 digits of Social Security Number, Home address

Reported back to GetHuman as fixed

Fixed, on December 18th, 2017

How-to Guides GetHuman-harrypet May Have Used

How do I change my account type from business to personal?How do I remove a bank account from my Paypal account?My PayPal account got hacked, what do I do?How to change my debit card on PayPal?How do I verify an account as real?How do I appeal a PayPal account restriction?

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