PayPal Problem Reported to GetHuman by GetHuman-harrypet

December 3rd, 2017

Report Details

Summary of the problem
Update account information for PayPal
Company and department tried
PayPal - Customer Help
Reported by
GetHuman-harrypet - GetHuman user since December 7, 2015
Problem classification
PayPal: Update account information
Date of incident
December 1st, 2017
Reported by GetHuman-harrypet
Reported on December 3rd, 2017 from Indiana
Problem report / further detail
it will not let me send payments or make buy. I have the paypal credit i do call paypal no success. please fix for me i try to send payment it says send text to old phone number i update phone * times! still can only text to old number why? please help new number *** *** ****
How GetHuman-harrypet attempted to contact PayPal
Searched around for a PayPal FAQ on paypal.com
Was equipped with the following information
Email, Last name, ability to receive access code, Account ID, Email, account log in, last 4 digits of Social Security Number, Home address
Reported back to GetHuman as fixed
Fixed, on December 18th, 2017

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