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Playstation Problem Reported to GetHuman by GetHuman-stenman

November 4th, 2017

Report Details

Summary of the problem

Bought a game that I don't want

Company and department tried

Playstation - Customer Support

Reported by

GetHuman-stenman - GetHuman user since December 2, 2015

Problem classification

Playstation: Customer Service Issue

Date of incident

October 29th, 2017

Reported by GetHuman-stenman

Reported on November 4th, 2017 from Wisconsin

Problem report / further detail

I bought a game off the PlayStation store and now I realize that I don't want it. I have yet to play or install the game.

How GetHuman-stenman attempted to contact Playstation

Searched around for a Playstation FAQ on support.us.playstation.com

Was equipped with the following information

Phone number, Email on Account, Email

Reported back to GetHuman as fixed

Fixed, on November 23rd, 2017

How-to Guides GetHuman-stenman May Have Used

How do I create a Playstation 4 sub account?How do I reset a Parent Control Password on my Playstation?How do I change my email address on my Playstation account?How do I speak to a Sony customer service rep?How do I cancel a pre-ordered game from Playstation?How do I speak to a customer service rep from Playstation?

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