Playstation Problem Reported to GetHuman by GetHuman-tommarte

November 2nd, 2017

Report Details

Summary of the problem
I am having a problem with signing into my playstation online account. My gamer tag was blazehabl...
Company and department tried
Playstation - Customer Help
Reported by
GetHuman-tommarte - GetHuman user since November 5, 2015
Problem classification
Playstation: Complaint
Date of incident
October 22nd, 2017
Reported by GetHuman-tommarte
Reported on November 2nd, 2017 from Missouri
Problem report / further detail
I am having a problem with signing into my playstation online account. My gamer tag was blazehablen*** i think i remember the correct email address but it doesnt seem to worknor with the password.. I can answer any kind of questions of proof it really is my account,for example billing and purchases. I made another account, but i mainly want to retrieve my games and movies i have purchased through the online store from my previous (blazehablen***) account. Hope to hear from you soon, thank you!
How GetHuman-tommarte attempted to contact Playstation
Tried to open a chat window with Playstation at support.us.playstation.com
Was equipped with the following information
Phone number, Account ID, Home address, Date of Birth, Password, Email on Account, Email, Transaction Number, Last name, Purchase Amount, First name, Name, Game
Reported back to GetHuman as fixed
Fixed, on November 11th, 2017

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