Playstation Problem Reported to GetHuman by GetHuman-rolltide

November 4th, 2017

Report Details

Summary of the problem
Playstation Store* Card info
Company and department tried
Playstation - Customer Service
Reported by
GetHuman-rolltide - GetHuman user since December 22, 2015
Problem classification
Playstation: Banned Account
Date of incident
October 23rd, 2017
Reported by GetHuman-rolltide
Reported on November 4th, 2017 from Minnesota
Problem report / further detail
My master card is not going through the playstation store, i may have a banned console i bought it used im not sure i have called the bank and they said card is valid serial number for playstation is MB, Model number CUH-A
How GetHuman-rolltide attempted to contact Playstation
Tried calling Playstation Customer Support Number 800-345-7669
Was equipped with the following information
Purchase Amount
Reported back to GetHuman as fixed
Fixed, on November 8th, 2017

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