Playstation Problem Reported to GetHuman by GetHuman-dartario

November 3rd, 2017

Report Details

Summary of the problem
Unable to sign in
Company and department tried
Playstation - Customer Help
Reported by
GetHuman-dartario - GetHuman user since December 29, 2015
Problem classification
Playstation: Refund
Date of incident
October 30th, 2017
Reported by GetHuman-dartario
Reported on November 3rd, 2017 from New Mexico
Problem report / further detail
I am unable to sign in to the playstation network I checked my connection and it is up and running but it simply doesn't connect... something amiss at playstation ?
How GetHuman-dartario attempted to contact Playstation
Tried to open a chat window with Playstation at support.us.playstation.com
Was equipped with the following information
Password, Purchase Amount, Name, Console Type, Email on Account, First name
Reported back to GetHuman as fixed
Fixed, on November 16th, 2017

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