Playstation Problem Reported to GetHuman by GetHuman-slpiccol

November 4th, 2017

Report Details

Summary of the problem
When we turn on the PlayStation * it says cannot start the ps*. Connect the dual shock * using the u
Company and department tried
Playstation - Customer Care
Reported by
GetHuman-slpiccol - GetHuman user since June 5, 2016
Problem classification
Playstation: General Customer Error
Date of incident
October 26th, 2017
Reported by GetHuman-slpiccol
Reported on November 4th, 2017 from Nebraska
Problem report / further detail
Usb cable then press ps button. When we do everything it says it comes up saying usb storage device not connected
How GetHuman-slpiccol attempted to contact Playstation
Tried tweeting @AskPlayStation to see if Playstation Customer Service would respond
Was equipped with the following information
Home address, Purchase Amount, Phone number, Password, Email, Date of Birth, Last name
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017
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