Playstation Problem Reported to GetHuman by GetHuman-loftypan

November 2nd, 2017

Report Details

Summary of the problem
made a purchase on ps* store for a game that was pay to play and I don't want pay to play so I need a refund so I can purchase something new
Company and department tried
Playstation - Customer Help
Reported by
GetHuman-loftypan - GetHuman user since August 11, 2016
Problem classification
Playstation: Update account information
Date of incident
October 28th, 2017
Reported by GetHuman-loftypan
Reported on November 2nd, 2017 from Alabama
Problem report / further detail
i need transaction reversed so i can continue your services
How GetHuman-loftypan attempted to contact Playstation
Tried to open a chat window with Playstation at support.us.playstation.com
Was equipped with the following information
Game, Date of Birth, Name, Home address, Email on Account
Reported back to GetHuman as fixed
Fixed, on November 18th, 2017
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