ScentBird Problem Reported to GetHuman by GetHuman-trineshi

November 27th, 2017

Report Details

Summary of the problem
Says not subscribed but charged my card twice
Company and department tried
ScentBird - Customer Service
Reported by
GetHuman-trineshi - GetHuman user since April 21, 2017
Problem classification
ScentBird: Customer Service Issue
Date of incident
November 20th, 2017
Reported by GetHuman-trineshi
Reported on November 27th, 2017 from Kentucky
Problem report / further detail
It asked for the Cvv on back of my card was correct twice. So I hit done or subscribe twice. I was charged twice while the site says I'm not yet subscribed
How GetHuman-trineshi attempted to contact ScentBird
Tried emailing ScentBird Customer Support at
Was equipped with the following information
Home address, Last name
Reported back to GetHuman as fixed
Fixed, on December 6th, 2017

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