Southwest Airlines Problem Reported to GetHuman by GetHuman57408

November 27th, 2017

Report Details

Summary of the problem
Did not get confirmation via email after booking flight
Company and department tried
Southwest Airlines - Customer Service
Reported by
GetHuman57408 - GetHuman user since May 23, 2016
Problem classification
Southwest Airlines: Change flight
Date of incident
November 21st, 2017
Reported by GetHuman57408
Reported on November 27th, 2017 from Indiana
Problem report / further detail
GetHuman57408 did not choose to add any details about their problem.
How GetHuman57408 attempted to contact Southwest Airlines
Tried messaging Southwest Airlines through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Phone number, Last name, Email on booking, Name on booking, Account ID
Reported back to GetHuman as fixed
Fixed, on December 17th, 2017

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