Summary of the problem
reactivate an old prepaid tmobile cell number
Company and department tried
T-Mobile - Order Help
Reported by
GetHuman-pdewtoy - GetHuman user since September 14, 2016
Problem classification
T-Mobile: Device Support
Date of incident
November 10th, 2017
Reported by GetHuman-pdewtoy
Reported on November 19th, 2017 from New York
Problem report / further detail
expired prepaid cell number
How GetHuman-pdewtoy attempted to contact T-Mobile
Tried calling T-Mobile Customer Support Number 800-672-5390
Was equipped with the following information
Last name, Home address, Email address, Phone number on account, Pin/Password on account, Account holder name, Last 4 digits of SSN, Phone number, Account ID, First name
Reported back to GetHuman as fixed
Fixed, on December 10th, 2017