Time Warner Problem Reported to GetHuman by GetHuman-allenla

October 26th, 2017

Report Details

Summary of the problem
Curious about switching back to TWC
Company and department tried
Time Warner - Customer Service
Reported by
GetHuman-allenla - GetHuman user since January 16, 2017
Problem classification
Time Warner: General Customer Error
Date of incident
October 23rd, 2017
Reported by GetHuman-allenla
Reported on October 26th, 2017 from Nevada
Problem report / further detail
I was curious about switching back to TWC from AT&T. How does your debt forgiveness program. One of your reps stopped by my home and said I should ask about it
How GetHuman-allenla attempted to contact Time Warner
Tried calling Time Warner Customer Support Number 888-662-4577
Was equipped with the following information
Last 4 of SSN, Home address, Billing address, First name, Name on account, Phone number, Email, PIN on account, Account number, Last name
Reported back to GetHuman as fixed
Fixed, on October 29th, 2017

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