Time Warner Problem Reported to GetHuman by GetHuman-boomoeb

October 27th, 2017

Report Details

Summary of the problem
I had equiptment that belonged to me and not time warner taken from my house and its been about * mo
Company and department tried
Time Warner - Customer Service
Reported by
GetHuman-boomoeb - GetHuman user since April 2, 2016
Problem classification
Time Warner: Lower my bill
Date of incident
October 19th, 2017
Reported by GetHuman-boomoeb
Reported on October 27th, 2017 from North Carolina
Problem report / further detail
I had equiptment that belonged to me and not time warner taken from my house and its been about * months and the issue has not been addressed or resolved i was told a supervisor would call me back in ** minutes and that was last week
How GetHuman-boomoeb attempted to contact Time Warner
Tried calling Time Warner Customer Support Number 800-892-2253
Was equipped with the following information
Name on account, Phone number, Last name, Email, Account number, Billing address, Account phone number, PIN on account, Last 4 of SSN
Reported back to GetHuman as fixed
Fixed, on November 15th, 2017
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