Time Warner Problem Reported to GetHuman by GetHuman5336

November 4th, 2017

Report Details

Summary of the problem
Payment issue
Company and department tried
Time Warner - Customer Service
Reported by
GetHuman5336 - GetHuman user since March 31, 2017
Problem classification
Time Warner: Upgrade Account
Date of incident
October 28th, 2017
Reported by GetHuman5336
Reported on November 4th, 2017 from Nebraska
Problem report / further detail
I would like to extend my payment until Tuesday my card was stolen and I won't receive my new one until then and I will pay the total amount I only need until tuesday
How GetHuman5336 attempted to contact Time Warner
Tried to open a chat window with Time Warner at timewarnercable.com
Was equipped with the following information
Name on account
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

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