Time Warner Problem Reported to GetHuman by GetHuman-mac3rel

November 6th, 2017

Report Details

Summary of the problem
my app isnt working
Company and department tried
Time Warner - Customer Service
Reported by
GetHuman-mac3rel - GetHuman user since November 17, 2015
Problem classification
Time Warner: General Customer Complaint
Date of incident
October 26th, 2017
Reported by GetHuman-mac3rel
Reported on November 6th, 2017 from New Mexico
Problem report / further detail
Apo not working won't change tv
How GetHuman-mac3rel attempted to contact Time Warner
Tried emailing Time Warner Customer Support at nelson.calzadilla@timewarner.com
Was equipped with the following information
Last name, Email, Account number, PIN on account, Last 4 of SSN, Account phone number, Billing address, First name
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

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