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UPS Problem Reported to GetHuman by GetHuman-jcaouett

November 11th, 2017

Report Details

Summary of the problem

Issue with UPS

Company and department tried

UPS - Customer Service

Reported by

GetHuman-jcaouett - GetHuman user since May 12, 2017

Problem classification

UPS: Customer Service Problem

Date of incident

November 6th, 2017

Reported by GetHuman-jcaouett

Reported on November 11th, 2017 from Minnesota

Problem report / further detail

I will not be home during delivery times. I cannot take time off to stay home to receive package. I would like package to stay at facility for pickup.

How GetHuman-jcaouett attempted to contact UPS

Tried calling UPS Customer Support Number 800-742-5877

Was equipped with the following information

Tracking number, Last name, Full name, Phone number, First name, Destination of shipment, Origin of Shipment

Reported back to GetHuman as fixed

Fixed, on November 26th, 2017

How-to Guides GetHuman-jcaouett May Have Used

How to check status of UPS pickup What do I do if my package says delivered but I do not have it?What do I do if I get a note that "Post office attempted delivery, package is undeliverable as addressed"?How do I find my package?How do I set up a package intercept?

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