US Bank Problem Reported to GetHuman by GetHuman-mamaz

November 17th, 2017

Report Details

Summary of the problem
Need to negotiate pay off on a Kroger credit card tat is a US Bank credit card
Company and department tried
US Bank - Customer Service
Reported by
GetHuman-mamaz - GetHuman user since January 7, 2017
Problem classification
US Bank: Customer Service Problem
Date of incident
November 14th, 2017
Reported by GetHuman-mamaz
Reported on November 17th, 2017 from Ohio
Problem report / further detail
Balance is over ****, need to negotiate that down and will pay it off.
How GetHuman-mamaz attempted to contact US Bank
Tried calling US Bank Customer Support Number 800-365-7772
Was equipped with the following information
Email, Your birthday, Home address, Last 4 of SSN, Phone number
Reported back to GetHuman as fixed
Fixed, on November 19th, 2017

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